Acquire New Customers
Leverage connections in your community to reach more customers every day! Whether through a customized referral program or partnerships with other small businesses, Ostana offers a variety of avenues you can follow to meet and capture the attention of customers both new and old.
Actionable Insights
Drive Growth Through Your Customer Data
Use Ostana’s powerful Dashboard and Reporting features to identify patterns in customer acquisition, such as how customers find your business and which campaigns earn the most engagement.
Here’s how it works:
- Learn about how new and existing customers find and engage with your business
- Lean into promotions that bring in more customers
- Market directly to one-time visitors and members of your email or SMS lists to encourage them to shop with you more often
Innovative Referral System
Create a Buzz Around Your Business
Running out of referral program ideas. Let your customers become brand champions in their own ways by offering rewards in exchange for a variety of referrals, including everything from one-to-one customer codes to social media posts.
Here’s how it works:
- Encourage customers/members to talk about your business both online and directly to their friends and family
- Reward various types of referrals with bonuses and discounts of your choosing
- Conveniently track and manage all referrals with an automated referral program
Targeted Marketing Campaigns
Adapt Your Marketing Efforts to Match Every Customer
Put your best foot forward with every customer who walks through your door! Using the customer data collected and compiled by Ostana, you can send personalized emails and texts that entice both customers/members to buy more.
Here’s how it works:
- Reach customers at any stage of the lifecycle, including the very beginning
- Market directly to customers who have not yet become members with personalized promotions
- Encourage members to visit more often and maintain a long-term relationship with your business
Powerful Mobile App
Effortlessly Tap into a Growing Pool of Local Customers
Ostana’s Mobile App does way more than just track points. It exposes you to customers from every small business partnered with Ostana! Showcase your promotions directly within the app and market straight to customers looking to support small businesses.
Here’s how it works:
- Enable new and existing customers/members to stay up to date with your most recent promotions
- Create eye-catching Offers & Rewards to get noticed by all Ostana app users
- Have your business promoted to local customers in prominent areas
Strategic Partnerships
Team Up with Other Small Businesses to Drive Business
Reach a wider audience by combining your strengths and resources with other small businesses in your community. Team up to create joint marketing campaigns that generate a mutual flow of new customers.
Here’s how it works:
- Choose how you want to collaborate with other businesses, from one-on-one partnerships to collective campaigns
- Host collaborative events, combine existing campaigns, or create joint Offers & Rewards that market to customers/members from every participating business
- Tap into established customer pools from other like-minded businesses and watch your reach expand
Small Business Ecosystem
Surround Yourself with Other Small Businesses
There’s power in numbers! Ostana connects you to a growing ecosystem of like-minded small businesses, opening the door for interactions with more compatible customers.
Here’s how it works:
- Become a member of Ostana’s Small Business Ecosystem
- Choose who you partner with by opening up your business to Selective partnerships or jump in with both feet by becoming a Universal partner
- Join the flow of business and attract attention from an already established pool of compatible customers
Customer/Member Profiles
Collect Meaningful Customer Data in a Single Database
From first-time visitors to well-established members, get to know the habits of all your customers in Ostana’s easy-to-use database. Use information from dedicated profiles to see what customers like and encourage them to keep coming back for more!
Here’s how it works:
- Organize and view data about every customer who visits your business
- Offer personalized marketing for customers at different parts of their journey with you
- Transform more one-time visitors into repeat customers, then full-time members
Benefits
Take a Fresh Approach to Customer Acquisition
The tools and connections you need to expand your customer base
More Customers, More Growth
A steady stream of new customers means more sales for your business and more money for what matters to you, whether that's setting up a strong future for your kids, saving for retirement, or funding your hobbies.
Connect with a Broader Audience
Strengthen your long-term growth by expanding your reach beyond your primary customers, opening up more opportunities to tap into new channels and establish your presence in the community.
Energize Your Growth
Expanding your audience is like a cheat code for exposure: as more people see and learn about your awesome products, more customers will make purchases, ultimately increasing your forward momentum.
Grow with Other Small Businesses
Draw upon the support of a larger community of small businesses to propel your growth while giving back to other businesses just like you.
Improve Based on Real Customer Feedback
Use feedback from a wider range of customers to refine your marketing & customer engagement strategies and find ways to resonate with more people.
Testimonials
Our Customers Say It Best
J&P Hobby Supplies
Classic Landscapes
Big Magic Design
Menicure
Burukudu
Johnny’s Soup & Jam
Morean’s Mediterranean Kitchen
Nathan’s Kitchen
Green Moon Monday
Gratitude Shoppe
Reginos Pizza (Markham)
Embrace Health
Airways Brake & Muffler
Evolution Chamber
