How It Works
With Ostana, creating a top rewards program has never been easier! Learn how you can get started right now and have your brand new custom loyalty program up and running in just 6 simple steps.
Step 01
Get Started in a Snap
Ready to take the first step toward building your top-notch loyalty program? Sign up with Ostana and complete our quick and easy onboarding process either on your own or with step by step guidance from our dedicated onboarding team.
Step 02
Set Up Your Points or Tier-Based Loyalty Programs
Establish the foundation of your loyalty program by creating your points system and/or reward tiers in just a few clicks.
Step 03
Segment Your Audience
Segment your audience into groups to make sure you send the right promotion to the right customer/member every time.
Step 04
Create Offers & Rewards
Cater to your customers with your own custom Offers & Rewards or let us do the work for you with one of our ready-made templates.
Step 05
Create & Send Targeted Marketing Campaigns
Make your customers feel special with tailor-made marketing campaigns sent out at the perfect moment.
Step 06
Supercharge Your Business!
Settle into your brand new loyalty program and enjoy more meaningful customer relationships, a tight-knit ecosystem of small business partners, increased sales, and an overall upsurge of growth for your business.
Popular questions
Any More Questions?
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How much does Ostana cost?
Depending on the specific needs of your business, you can choose between our free Starter Plan or one of our paid plans: Pro and Elite.
The Starter Plan allows you to enjoy our core features completely free, including email campaigns, points programs, and our state-of-the-art reporting engine.
For $149 per month, you can upgrade your experience with our Pro Plan, which gives you all the core features you’ll find in the Starter Plan plus extra benefits like fully custom email campaigns and extra support via phone.
For $299 per month, you can unlock Ostana’s full power/take advantage of everything Ostana has to offer with our Elite Plan, which includes all the features you’ll find in the Starter & Pro Plans plus custom-branded loyalty points, additional email campaigns, and faster customer support.
For a more detailed breakdown of our plans and features, head over to our dedicated Pricing page!
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Does Ostana have a demo?
Yes! Contact our expert team to schedule a demo today.
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How long does it take to get my loyalty program up and running?
With Ostana, you can have your loyalty program ready-to-go in under 30 minutes! After you complete our brief onboarding process, you are free to start setting up your program right away. Our pre-made templates make the process even easier, so you can reap the benefits of a top rewards program ASAP.
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Can someone guide me through the initial set-up?
Absolutely! Our dedicated team of experts is on standby 24/7 to help you get the ball rolling on the loyalty program of your dreams.
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When can I start using my Ostana plan?
You can start as soon as you’re ready! At Ostana, we understand that your time is valuable. That’s why we make it our mission to help you create a top-tier loyalty program in just a few simple steps.
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How do I create an Ostana account?
You can create your Ostana account in a matter of minutes! Simply head over to the Ostana web app or mobile app and tap “Sign Up.” Then, follow the instructions onscreen.
If you need assistance with the sign up process, please feel free to contact our expert customer support team.
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Is there a fee to use Ostana as a customer?
There is no membership fee for customers to use Ostana.
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How do I earn points in Ostana?
You earn points in Ostana by doing something you’re already doing anyway: shopping at your favorite businesses! Each business will have unique opportunities for you to earn points and redeem them for awesome rewards.
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How do I join a business?
To join a business, all you have to do is visit the business’s homepage in either the Ostana web app or mobile app and click “Join.” It’s that easy!
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Is there a limit to the number of businesses I can join?
Nope! You can join as many businesses as you want.
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What can I do with my points?
Your points are your gateway to earning amazing and often exclusive rewards at your favorite businesses! With Ostana, you can even use the points you earn in one business to redeem rewards at another.
