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Loyalty & Engagement
From Stamps to Points: The History of Loyalty Programs
Loyalty programs have a long and rich history in the commercial world. For years, businesses have been fine-tuning these systems to develop deeper connections with customers and...
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Loyalty & Engagement
How to Create the VIP Incentives Your Customers Want to See
Running a small business is more difficult than ever. Not only do you have to keep up with all the normal ins and outs of running a...
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Marketing
Top 10 Customer Retention Strategies This Year
With an ongoing recession, it is more important than ever to keep your existing customers happy, especially as a small business. Taking from the market habits developed...
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